MAPLE GROVE EYE CARE Mobile Terms of Service Program Name: Maple Grove Eye Care Patient Messaging 1. Program Description By opting in to the Maple Grove Eye Care Patient Messaging program, you consent to receive text messages from Maple Grove Eye Care relating to your eye care, including but not limited to: appointment reminders and confirmations, prescription refill notifications, responses to your inquiries, and other administrative communications related to your care. 2. Opt-Out Instructions You can cancel the SMS service at any time. Simply text "STOP" to the short code. After you send the message "STOP," we will send you a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you wish to re-enroll, you may opt in again at any time using the original opt-in method. 3. Help If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly by calling (208) 344-7944. 4. Carrier Liability Carriers are not liable for delayed or undelivered messages. 5. Message and Data Rates Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your care needs and interactions. If you have any questions about your text plan or data plan, contact your wireless provider. 6. Privacy Your privacy is important to us. We will not sell, rent, or share your mobile phone number or any personal information collected through this SMS program with third parties for marketing purposes. Information collected through this program may be used in conjunction with your patient records in accordance with our Privacy Policy and HIPAA requirements. For questions regarding privacy, please review our privacy policy at: https://mgeyecare.com/privacy 7. HIPAA Notice Maple Grove Eye Care is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Text messages sent through this program may contain limited health-related information such as appointment dates and times. By opting in to this service, you acknowledge that SMS is not a fully secure method of communication and consent to receive these messages. 8. Contact Information Maple Grove Eye Care Phone: (208) 344-7944 Website: https://mgeyecare.com